Systems Support (Windows 11 Deployment) Summer Student

Position Scope

We are seeking a Windows 11 Deployment Support Summer Student to assist North American Construction Group’s Client Services team with a Windows 10 to Windows 11 workstation refresh project during the summer term. This role will provide hands‑on technical experience in hardware rollout, workstation configuration, Intune Management, system troubleshooting, and customer support.

Where You’ll Be Working

Rate of Pay:   $18.00 to $22.00/hr

Site:              Acheson Head Office (located 10 minutes West of Edmonton)

Schedule:      Mon-Fri, 8:00am-4:30pm

What You’ll Be Doing

• Assist with the imaging, configuration, and deployment of Windows 11 workstations through Autopilot and Intune.
• Swap out existing Windows 10 devices and perform data transfer or validation where required.
• Troubleshoot workstation, peripheral, and software issues during deployment activities.
• Install and configure standard corporate applications.
• Document deployment tasks, issues, and resolutions.
• Provide front-line technical support to end users during rollout.
• Ensure asset tagging, inventory updating, and tracking accuracy.
• Participate in department initiatives and continuous improvement activities.

What Makes You the ONE

• Previous helpdesk, IT support, Intune, or end‑user support experience considered an asset.
• Experience troubleshooting Windows operating systems preferred.
• Working toward a diploma or degree in Computer Systems Technology, Information Technology, or related discipline.
• Solid understanding of Windows operating systems (Windows 10/11).
• Basic knowledge of PC hardware, Autopilot, Intune, imaging processes, and software installation.
• Strong troubleshooting and analytical thinking skills.
• Excellent communication and customer service abilities.
• Ability to work independently and in a fast‑paced team environment.
• Good organizational skills with attention to detail.
• Experience with Microsoft 365 applications is an asset.
• High energy level with a willingness to learn new technologies.

After you submit your resume, our Recruitment team will review your application. Shortlisted candidates will be contacted for an interview.

If you're a dedicated and motivated student looking to gain hands-on experience in a fast-paced construction and mining company, we encourage you to apply. We're confident that your contribution will be valued, and we look forward to being part of your educational and professional journey.

Join North American Construction Group today and be a part of our shared success story!

NACG in a Nutshell

North American Construction Group (NACG) has served as an industry leader in the heavy construction and mining industries for over 65 years.  In that time, we’ve proven ourselves as a safe and reliable contractor who can complete projects of any size and scope. We’ve also taken several bold steps forward to broaden our footprint, expanding to mines outside our provincial borders, and providing third-party maintenance services to clients and customers. 

North American Construction Group is committed to providing a diverse and inclusive work environment where every employee feels safe, valued, and respected.  We recognize the talent, perspective, and creative influence that diverse groups of people generate, and we encourage all people to express interest with us especially those from marginalized and underrepresented groups who might hesitate before applying.  If you require accommodation in submitting interest on a role or throughout our interview process, please email us at careers@nacg.ca to ask for assistance.

North American Construction Group acknowledges that we perform work on the Traditional Treaty 6 and 8 Territories, home to the Cree, Dene, Blackfoot, Saulteaux and Nakota Sioux, and the Metis. We encourage members of those and all traditional lands to apply with us. 

Become a member of the North American family today!