Senior Systems Analyst

1 month ago
Job ID
Information Technology
Job City
Edmonton, AB


For over 60 years, North American Construction Group (NACG) has worked to build a solid reputation as an industry leader in heavy construction and mining. As one of the largest providers of mining, heavy construction, industrial and tailings & environmental services in Western Canada, we have the precise combination of knowledge and experience that clients seek when they select a service provider.


We take pride in providing the highest possible level of service to our clients. By fostering a healthy and safe work environment, NACG is able to attract some of the best individuals in the industry. Our experienced team of professionals is able to tackle any job while adhering to the highest standards of safety and quality. NACG has a proven quality assurance program that has been developed for both broad and specific scopes of work and all of our business units are ISO compliant.


Unrivalled in excellence, North American Construction Group is determined to always be the service provider that is first and foremost in the minds of our clients, employees and stakeholders.


North American Construction Group - We build careers

Position Scope

Under the direction of the Team Lead, IT Operations the Senior Systems Analyst will support the planning, implementing, and documenting of infrastructure initiatives of IT Operations. This includes ensuring the availability of client/server applications, configuring all new implementations, and developing processes and procedures for ongoing management of the operations environment. Where applicable, the Project Contractor will assist in overseeing the network security, integrity and safety of the data center/server farm.




The primary purpose of this position is to support the NACG networking environment, implementing new solutions, resolving technical problems and operational issues and providing general technical support as required.


  • Under the direction of the IT Operations Manager, install, configure, secure, maintain and manage 7 x 24 x 365 support of the network environment and related systems (all applications in use).
  • Resolve assigned issues raised by the service desk.
  • Act as project lead in the design, implementation and review of new systems, applications, and hardware; conduct capacity planning as needed.
  • Coordinate and collaborate with other IT teams to ensure availability and security of business systems
  • Develop documentation for new and existing systems 
  • Create network and security focused reports 
  • Recommend hardware and\or software changes needed to optimize application performance, configuration and maintenance


  • At least five years’ work experience in an Infrastructure Analyst position responsible for managing networks and server environments.
  • Administrating Cisco ISR, Juniper EX, and Palo Alto Firewalls
  • Administrate VMware virtualization environment
  • Administrate Microsoft environments
  • ITIL Foundations is an asset.
  • Cisco CCNA or more
  • Direct Knowledge of Routing technologies
  • Direct Knowledge of Switching Technologies
  • Direct Knowledge of Firewall and Security technologies
  • Industrial construction and/or mining industry experience preferred.
  • Significant Microsoft administration experience.
  • Significant Vmware administration experience.
  • Proven troubleshooting and diagnostic skills in resolving technical issues.
  • Experience supporting customers and providing high
  • Quality customer service. 
  • Strong organizational skills and excellent attention to detail.
  • Self-motivator with the ability to work on an individual basis and in a team environment.
  • Able to execute tasks in a high-pressure environment without supervision.
  • Experience with a call management system is an asset. 
  • Occasional travel to remote data centers and/or offices.
  • Must pass security clearances.
  • Business writing skills.


Rewards of our positions include competitive compensation and benefits packages and excellent career growth prospects. To explore this opportunity, please submit a resume of your experience and accomplishments in confidence.


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