North American Construction Group (NACG) has served as an industry leader in the heavy construction and mining industries for over 65 years. In that time, we’ve proven ourselves as a safe and reliable contractor who can complete projects of any size and scope. We’ve also taken a number of bold steps forward to broaden our footprint, expanding to mines outside our provincial borders, and providing third-party maintenance services to clients and customers.
In addition to providing employees with rewarding careers, North American has a whole lot more to offer:
North American Construction Group is an equal opportunity employer, and encourages applications from all qualified individuals. We are committed to providing a diverse and inclusive work environment where every employee feels valued and respected.
Become a member of the North American family today!
This position is responsible for triage, troubleshooting and problem solving of numerous technologies and various platforms utilized at NACG, e.g. Desktop and Laptop operating systems, triage of network and Wi-Fi applications, laptops and PC peripherals (printers, MFPs, etc.) through problem analysis and solutions while ensuring consistent and reliable operations of the NACG Service Desk for all sites within the Fort McMurray area.
NACG Customer Ticket Resolution
NACG Customer Ticket Handling
NACG Ticket Coordination Responsibilities
NACG Tier II Ticket Resolution
All successful candidates must:
All successful candidates MUST provide the following items prior to confirmation of their start date:
The Rewards of our positions include: competitive compensation and benefits packages and excellent career growth prospects.
To explore this opportunity, please submit a resume of your experience and accomplishments in confidence.